Refund policy

We accept returns for items that arrive damaged or defective. If you receive a damaged or faulty product, please contact our customer service team at henlopencandleworks@gmail.com within 7 days of receiving your order. To process your request, kindly provide clear photos of the damaged item(s) along with your order number. Thank you for your understanding and for being a valued customer at Henlopen Candle Works. We appreciate your support!