Privacy policy

Welcome to Henlopen Candle Works. This Privacy Policy describes how we collect, use, disclose, and protect your information when you use our website https://www.henlopencandleworks.com/ and any related services (collectively, the "Services").

By accessing or using our Services, you consent to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Services.

Information We Collect

  1. Personal Information: When you place an order or create an account on our website, we may collect your name, email address, shipping address, and payment information.

  2. Log Data: We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and other statistics.

  3. Cookies: We use cookies and similar tracking technologies to analyze trends, administer the website, track users' movements around the site, and to gather demographic information about our user base as a whole. You can control the use of cookies through your browser settings.

  4. Third-Party Analytics: We may use third-party analytics services (e.g., Google Analytics) to help understand your usage of our Services. These third-party services may collect information sent by your browser as part of a web page request.

How We Use Your Information

  1. To process and fulfill your orders.
  2. To communicate with you about your orders, account, and provide customer support.
  3. To send you promotional offers, newsletters, and updates (you may opt out at any time).
  4. To analyze and improve our Services and user experience.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you.

Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee its absolute security.

Your Rights

You have the right to access, correct, amend, or delete the personal information we hold about you. To request any of these actions, please contact us at Henlopencandleworks@gmail.com.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at Henlopencandleworks@gmail.com.